FAQs
Does Lenovo offer free shipping?
Yes, Lenovo offers free standard shipping for all of its online orders with no minimum purchase requirement. If you'd prefer faster shipping there are options available for a fee. If you don’t mind waiting a little bit longer, you can save a bit by using the free standard shipping option.
Can I get a Lenovo student discount?
Yes, if you're in education, you can get 5% off your Lenovo products by signing up with a valid ID.me account. Just provide a valid email address from your university, college or school to qualify and you'll be sent a unique code you can use at the checkout.
Does Lenovo price match?
Yes, they do. With Lenovo price protection, if you find a Lenovo, HP, or Dell PC available to buy less with a selected major competitor, Lenovo will match the lower price. The devices have to have the same specifications such as operating system, processor, memory, graphics card, screen size & resolution, storage, and touch capability. It must also be in stock and available to buy from both Lenovo and the competitor. Lenovo does not offer a price match on software, custom builds, refurbished products, or any items discounted by sales, promo codes, or any other types of promotions.
Do Lenovo products come with a warranty?
Yes, Lenovo offers warranties for all of its products. There are a variety of warranty options available that can be chosen based on price and length of coverage. With many computers, you have the option to buy an extended warranty that goes up to five years or add extras such as accidental damage protection or on-site service. You can save a little by choosing a more modest warranty but may spend more overall in replacement costs if something goes wrong with your machine after the warranty period has passed.
What is the Lenovo returns policy?
Lenovo gives its customers up to 30 days to return items purchased through its main website, up to 45 days to return LenovoPRO purchases, and up to 14 days to return goods from the Lenovo Outlet. Returns are free - just let their team know that you'd like to return your product, and they'll send you a pre-paid returns label within 48 hours. As long as you send your item back within the returns period, you won't pay any restocking fees.
How do I contact Lenovo?
If you need help from the Lenovo customer service team, you can call them on 1-855-253-6686 or start a live chat from their website. Look out for the banner at the bottom of the Lenovo webpage, where you'll find the phone number and the the 'Contact Us' icon.
Hints and tips
Hold out for a Lenovo sale: Lenovo sales often run around major holidays like Christmas and New Year's, as well as other sales events like Amazon Prime Day and Black Friday. You'll often see large discounts across the Lenovo range, making it a great time to save.
Trade-in old Lenovo hardware: Lenovo offers a trade-in service in which users can send back old hardware to Lenovo. If accepted, this trade-in will lower the cost of your next purchase made through Lenovo. This is a great option for users that have extra hardware lying around and want to save a few dollars on a new device.
Shop the Lenovo outlet: If you aren't desperate for a new device, shop the Lenovo outlet to find refurbished devices. These devices aren't new, but have been restored to working condition and tested for quality, and are often sold at discounted prices.
Take advantage of the LenovoPRO Business & Affinity Program: The LenovoPRO Business & Affinity Program is intended for businesses that make regular corporate purchases through Lenovo. Companies can save up to 5% on quality products including PCs, peripherals, and even servers. Members also have the option of free expedited delivery on purchases, extra financing options, and 45-day returns.
Join MyLenovo Rewards: If you're a Lenovo fan, make sure to sign up for MyLenovo Rewards. You'll get between 3-9% back in reward points to be used towards future purchases. Every 1000 points you collect is worth $1. You also gain access to Member Perks including sweepstakes, bonus multiplier events, exclusive Member-only savings, early access to new products, free faster delivery, and rewards on your birthday.
How to use Lenovo coupons
1. Find a Lenovo coupon you'd like to use and click "Get Code".
2. Copy the code for later, then head to the Lenovo website.
3. Add the item or items you want to purchase to your Lenovo cart.
4. When you've got everything you need, go to the checkout page.
5. Find the section labeled “Enter Cart eCoupon” where you can enter the Lenovo coupon or promo code.
6. Click "Apply" and your order total should change to reflect your discount.
7. Proceed through the rest of the checkout as normal to place your order.
