FAQs
Does Newegg offer free shipping?
Yes, if your order totals over $25, it will qualify for free shipping. Users also have the option to upgrade their purchase with expedited shipping at the cost of a higher fee. If you don’t mind waiting a little longer, taking advantage of the free shipping option can easily help you save.
What is the Newegg PC builder?
Looking to create your perfect custom PC build? The Newegg PC Builder allows you to find and select your ideal components, find parts that are compatible with your device, save & share custom builds, and order builds. You'll be able to see live pricing for your builds, which can help avoid up-charges on pre-built gaming PCs, and you can also choose from a range of options to suit all specifications and budgets.
What are Newegg EggPoints?
Newegg runs a promotional program that allows users to accumulate reward points known as EggPoints. These are received by purchasing items at Newegg and add up over time. Users can redeem EggPoints on future purchases to save a little extra money. This program is free to take advantage of but you will need an account to keep track of your points.
What is Newegg Shuffle?
Newegg Shuffle is the tech retailer's random raffle scheme that offers customers a chance to get their hands on the latest products for lower prices before they've released. You can choose individual products you'd like a chance to buy and enter into draws just for those items. Simply find them on the Newegg website and click 'Enter the Shuffle' instead of 'Add to Cart' to be in for a chance of winning. Winners will then be able to purchase their selected items at a discount before they're released to the general public.
What is Newegg's returns policy?
Newegg offers customers a 30-day window to submit a return request on items shipped and sold by Newegg. If the product is eligible, Newegg will refund the purchase and cover the shipping fee to return the item. Once your return has been processed, you should receive your refund in 3-5 business days. You can find out whether your product is eligible for a return by checking the product page for more details or contact Newegg directly for assistance. Third-party vendors can sell products at Newegg and those items are subject to the vendor return policy which can differ from what Newegg offers.
How do I contact Newegg customer service?
If you want to get in touch with Newegg customer service, the quickest way to get in touch is to use the contact form on their 'Help Centre' page. Alternatively, you can call them at +1 800-390-1119 Monday to Friday between 6am - 5pm (PT).
Hints and tips
Catch a Newegg sale: Like many tech retailers, Newegg often runs sales throughout the year, with big savings to be had around annual holidays like New Year's & Christmas. The Newegg Black Friday event is an especially big chance to save on your tech, so be sure to check in during November to see the biggest price drops.
Create an account to collect EggPoints: Make sure to create a Newegg account to start collecting EggPoints on your orders. Creating an account is free and automatically signs you up to the retailer's rewards scheme, letting you keep track of the rewards you've earned from placing orders. Repeat customers will be able to put their points towards future orders to save on purchases.
Try your hand at Newegg Shuffle: Looking to buy new items before they release? Enter Newegg Shuffle for a chance to buy selected products ahead of time, with early access to some exciting and market-leading brands thanks to Newegg's industry connections. You'll also get a special discount on the launch price, helping you save money too.
Watch for rebates: Newegg regularly offers rebates on selected products which can be worth up to $500 off the usual price. Look out for rebates amongst other deals & discounts or in the dedicated rebate section.
Set up a Newegg Subscription: If there are items you order regularly, you can set up a Newegg subscription for that item and get them at a discounted price every time. This is handy for those essentials you always need, letting you save on products you can't do without.
Download the Newegg app: Downloading the Newegg app will let you see all of the latest deals and receive notifications when new offers go live. You'll also see some exclusive savings that you won't be able to find anywhere else, giving you an extra way to get better prices on your PC components & peripherals.
Sign up for the Newegg newsletter: Signing up for the official Newegg newsletter is a great way to keep up to date on any exclusive discounts, promotions, or upcoming sales. It’s free to sign up for the newsletter and you can opt-out at any time.
How to use Newegg promo codes
1. Browse our selection of Newegg promo codes and select one you'd like to redeem.
2. Click "Get Code" to reveal it, then copy it for later and head over to their website to start shopping.
3. Add the item or items you want to purchase to your Newegg cart.
4. When you're ready to order, click on your shopping cart to proceed to the checkout screen.
5. Look out for the “Apply Promo Code” section and enter your Newegg promo code into the blank field.
6. Click “Apply” to apply the discount to your cart.
7. Proceed through the rest of the checkout as normal to complete your purchase.
